Service Charter

Please click on a tab below for more information on a service provided by the Ministry to the general public.

 

1. Directorate of Policy, Planning & Research

Service

Provide comprehensive and up to date labour market information

Clients

– Ministries

– Departments of government

– Agencies of government

– Employers

– Potential employers

– Training institutions

– Students researchers

– The general public

Requirements

– Submissions of written request to the ministry

– Response to questionnaire

– Personal encounter

Time Frame

One week (subject to cooperation between parties concerned)

Fee Charged

Free

2. Directorate of Labour & Employment

Service

Receive application letters for employment

Clients

All categories of job seekers

Requirements

– Must have secured a valid employment card

– Application letter for employment

Time Frame

Depends on the closing dates of the job vacancies

Fees Charged

Free

Service

Issuance of bargaining certificates

Clients

– Trade unions

– Employer organisations

Requirements

– Trade union registration certificate

– Evidence of membership above 50 for trade unions or above 2 for employer organisations

Time Frame

One month

Fee Charged

Free

Service

Attestation of written contract of employment

Clients

– Employers

– Organizations

– Institutions

– Business establishments

Requirements

  • Employers must present a draft copy of employment contract with a forwarding letter to the Commissioner of Labour

Time Frame

2 weeks

Fee Charged

Free

Service

Registration of trade unions and employer organisations

Clients

– Trade unions

– Employer organisations

Requirements

– Submissions of the constitution of the trade union or employer organisation

– Evidence of membership

– Proof of office space to host the union or organisation

Time Frame

Six months (subject to cooperation between parties concerned)

Fee Charged

Description£sd
For the certificate of registration of a Trade Union1
00
For the certificate of registration of an alternation of rules0100
For the certificate of registration of a change of name0100
For registration of notice of a dissolution026
For registration of amalgamation0100
For every document required to be authenticated by the Registrar, not chargeable with any other fee026
For every inspection on the same day of documents
(whether one or more), in the custody of the Registrar, relating to one and the same Trade Union
010
For every copy or extract of any document in the custody of the Registrar, not exceeding 216 words010
If exceeding 216 words, per folio of seventy-two words or part thereof 004

The above fees are in addition to the fee for authentication. No fee is payable for the registration or recording of the following
The cancellation of certificate of registration
Any notice of change of registered Office
Any document or copy of document supplied to the Government
Any document in respect of which a fee is already chargeable under or by virtue of the Ordinance or any other Ordinance
The Registrar may also dispense with the fee for inspection of documents in cases where he may consider it for the public interest to do so

Service

Settlement of industrial disputes

Clients

Employers and employees

Requirements

– File complaint of unfair labour practice to the Commissioner of Labour

– Letter of Appointment

– Terms and conditions of service and contract of employment

Time Frame

Two months maximum (subject to cooperation between parties concerned)

Fees Charged

Free

Service

Submission of industrial maters to the industrial court

Clients

– Employers

– Employees

– Trade union organizations

Requirements

  • Forwarding letter from the Investigating Officer to the Master and Registrar of High Court of Sierra Leone
  • Letter of Appointment and severance letters
  • Letter of Invitation to Conciliation meeting
  • Summary of the industrial complaint and any other relevant documents.

Time Frame

Minimum two months (subject to cooperation between parties concerned)

Fee Charged

Free

Service

Registration of job seekers for overseas employment

Clients

– All categories of job seekers (Sierra Leoneans)

Requirements

– Applicant must have attained the age of 18

– Applicant must have secured an up to date police clearance

Time Frame

One week

Fee Charged

Free

Service

Registration of job seekers and the issuance of labour card

Clients

Citizens of Sierra Leone

Requirements

– Provide evidence of citizenship such as national ID card, voter ID card, birth certificate

– Provide evidence of qualification and two passport size photos

Time Frame

One day (On submission of all required documents)

Fees Charged

Free

Service

Issuance of labour clearance before commencing business operations in Sierra Leone

Clients

– Employers

– Investors

– Organisations

– Institutions

– Business establishments

Requirements

Application letter for labour clearance by employing institution, organisation or business establishment

Time Frame

One week (subject to cooperation between parties concerned)

Fee Charged

Free

Service

Labour inspections

Clients

All employment facilities, business establishments and factories

Requirements

Must be a labour officer or inspector with the Ministry’s identification card

Time Frame

Periodically

Fee Charged

Free

Service

Issuance of recruitment or placement license

Clients

– Private recruitment

– Outsourcing agencies

Requirements

– Business registration certificate

– Tax clearance

– National Social Security and Insurance Trust (NASSIT) clearance

– Security Clearance from the Sierra Leone Police

– Sworn statement of assets and liabilities and or duly audited financial statement

– Original copy of existing recruitment license were applicable

– Clearance from the Office of National Security (ONS)

– The names and credentials of two or more sureties resident in Sierra Leone

– Security for the payment of wages for the workers about to be engaged

– Security for the payment expenses which may be incurred by the workers

Time Frame

One month

Fee Charged

See Annex 5

Service

Professional approval for labour related research / study

Clients

Individuals and/or institutions (private/NGO/public) engaged in labour or labour related research in Sierra Leone

Requirements

– A letter requesting for professional approval

– Three hard copies of the full research/study proposal

– Brief CV of the principal investigator

– Explanation of the purpose of the research

– Expected duration of study, including detailed activity timelines/work plan

– Description of risk(s) involved and how they will be managed.

Time Frame

Two week

Fee Charged

Free

Service

Issuance of work permits

Clients

Foreign nationals (ECOWAS and Non-ECOWAS)

Requirements

– Forwarding letter

– Copy of business registration certificate or NGO Certificate (MoFED)

– Copy of resident permit

– Copy of passport

– Evidence of bank account in Sierra Leone (employer)

– Income tax clearance

– Certificate of incorporation

– NASSIT clearance

– 4 passport size photos

– Applicant’s CV

– Clearance from Sierra Leone Medical and Dental Council (for Medical staff)

– A completed work permit application form

Time Frame

2 – 3 weeks minimum (Subject to the submission of the required documents)

Fees Charged

NoDescription of Revenue StreamNon-ECOWAS (SLL)ECOWAS (SLL)
1Application Form
100,000100.000
3Private Sector
Energy (Oil, Petroleum, Exploration, etc.)
5,000,0004,000,000
4Private Sector
Aviation
5,000,0004,000,000
5Private Sector
Shipping Agencies
5,000,0004,000,000
6Private Sector
Marine
5,000,0004,000,000
7Private Sector
General Merchandise
2,000,0001,000,000
8Private Sector
ECOWAS Petty Traders
-500,000
9Private Sector
GSM/Telecom
4,000,0003,000,000
10Private Sector
Banking/Insurance
4,000,0003,000,000
11Private Sector
Manufacturing
2,500,0002,000,000
12Private Sector
Construction/Quarrying/Engineering
4,000,0003,000,000
13Private Sector
Foreign Exchange Bureau
2,000,0001,000,000
14Non Governmental Organisations (NGOs)1,000,0001,000,000
15Non Governmental Organisation Volunteers500,000500,000
16Non Governmental Organisation Short-Term Staff (0-6 months)500,000500,000

Service

Workmen’s Compensation

Clients

A worker who suffers from a job related injury, disease or death

Requirements

– Notification of accident/diseases

– Doctor’s report from employer

– Employee’s total monthly earnings

– Formal complaint from a worker or his/her employer

Time Frame

One month maximum (subject to cooperation between parties concerned)

Fee Charged

Free

3. Directorate of Occupational Health & Safety

Service

Occupational health and safety inspections

Clients

All workplaces

Requirements

– Work place must be registered

– Must be inspected by an OSH Officer with the Ministry’s identification card

Time Frame

Periodically

Fee Charged

Basic fees for examination and testing of pressure vessels

Visual and Hammer Tests

CategoryDescriptionCapacityFees (SLL)
1Steam and hot water boiler
Working pressure 150lb/in2 and above300,000
2Steam and hot water boilerWorking pressure 120-149lb/in2250,000
3Steam and hot water boilerWorking pressure 100-99lb/in2180,000
4Steam and hot water boilerWorking pressure 60-99lb/in2160,000
5Steam and hot water boilerWorking pressure below 60/b/in2140,000
6Heat exchange and steam receiverFrom atmospheric pressure and above100,000
7Steam economizer and condenserFrom atmospheric
pressure and above
100,000
8Air receiverWorking pressure of 450lb/in2 and above120,000
9Air receiverWorking pressure 251 – 450lb/in2100,000
10Air receiverWorking Pressure of 176 – 250lb/in2100,000
11Air receiverWorking pressure of 120 – 249lb/in2100,000
12Air receiverWorking pressure of 100 – 119lb/in2100,000
13Air receiverWorking pressure of 80 – 100lb/in2100,000
14Air receiverWorking pressure of 50 – 79lb/in2100,000
15Air receiverWorking pressure from atmospheric up to 49lb/in2100,000

 

Hydraulic Tests

CategoryDescriptionCapacityFees (SLL)
1Steam and hot water boiler
Working pressure 150lb/in2 and above450,000
2Steam and hot water boilerWorking pressure 120-149lb/in2425,000
3Steam and hot water boilerWorking pressure 100-119lb/in2400,000
4Steam and hot water boilerWorking pressure 60-119lb/in2375,000
5Steam and hot water boilerWorking pressure below 60/b/in2350,000
6Heat exchange and steam receiverFrom atmospheric pressure and above300,000
7Steam economizer and condenserFrom atmospheric
pressure and above
300,000
8Air receiverWorking pressure of 450lb/in2 and above300,000
9Air receiverWorking pressure 251 – 449lb/in2250,000
10Air receiverWorking Pressure of 176 – 250lb/in2250,000
11Air receiverWorking pressure of 150-175lb/in2250,000
12Air receiverWorking pressure 120-149/in2250,000
13Air receiverWorking pressure 100-91lb/in2250,000
14Air receiverWorking pressure 80-91lb/in2250,000
15Air receiverWorking pressure 50-79lb/in2200,000
16Air receiverWorking pressure from atmospheric up to 49lb/in2200,000

 

Steam Tests

CategoryDescriptionCapacityFees (SLL)
1Steam and hot water boiler
Working pressure 150lb/in2 and above150,000
2Steam and hot water boilerWorking pressure 120-149lb/in2150,000
3Steam and hot water boilerWorking pressure 100-119lb/in2150,000
4Steam and hot water boilerWorking pressure 60-119lb/in2150,000
5Steam and hot water boilerWorking pressure below 60/b/in2125,000
6Heat exchange and steam receiverFrom atmospheric pressure and above125,000
7Heat exchange and steam receiverFrom atmospheric pressure and above
125,000
8Steam economizer and condenserFrom atmospheric pressure and above125,000

 

Basic Fees for Electrical Inspection and Testing of Electrical Wiring Installation and Other Power Consuming Apparatus

NoCategory of Factory/IndustryFees for Inspection Lasting up to 4 Hours (SLL)Fees for Inspection Lasting Over 4 Hours and Up To 8 Hours (SLL)
1Industry consuming below 8kw electric power100,000 per hour or fraction of an hour
150,000,000 per hour or fraction of the hour after 4 hours
2Industry consuming 8-25kw electric power110,000 per hour or fraction of the hour165,000 per hour or fraction of the hour after 4 hours
3Industry Consuming 26- 30kw of electric power125,000 per hour or fraction of an hour175,000 per hour or fraction of the hour after four hours
4Industry consuming above 30kw electric power137, 500 per hour or fraction of the hour190, 000 per hour or fraction of the hour after 4 hours

For industries referred to in the table above

1. Petrol filling stations,  small motor vehicle repair garages, cinemas, shoe repair shops, rice and corn mills, tailoring shops, small electronic repair shops, cookery shops, small battery charging  workshops and industries with electric consumption below 8kw, maximum demand or sustained load.

2. Small  aerated water factories, upholstery workshops, bakeries, tile manufacturing factories, carpentry workshops, small printing presses, large electrical repair workshops, metal workshops, small factories processing ice, fish and meat, quarries, large motor vehicle repair workshops, large laundries and dry cleaning enterprises and all of the industries with electrical consumption 8kw to 25kw maximum demand or sustained load.

3. Large mineral water factories, large printing presses, small manufacturing Industries, works of Engineering construction, sites and all other factories or industries with electric consumption of 26kw to 30kw maximum demand or sustained load.

4. All other factories or industries with electric consumption above 30kw e.g. mining companies, large food and drink industries, saw mills, large fish processing factories, large wood working industries and other large manufacturing industries.

Basic Fees for Examination and Testing of Cranes, Chain Blocks, Lifts, Jacks and Other Lifting Devices

CategoryDescriptionCapacityFees (SLL)
1Pneumatic jacksUp to 15 tons capacity
100,000
2Pneumatic jacksFrom 16 tons and above125,000
3Overhead cranes and jibs35 tons capacity and above250,000
4Overhead cranes and jibsFrom 21-34 tons capacity225,000
5Overhead cranes and jibsFrom 11-20 tons capacity200,000
6Overhead cranes and jibsFrom 6-10 tons capacity150,000
7Overhead cranes and jibsUp to 5 tons capacity125,000
8Mobile craneFrom 60 tons and above300,000
9Mobile craneFrom 30-59 tons capacity275,000
10Mobile craneFrom 10-29 tons capacity250,000
11Mobile craneFrom 2-9 tons capacity200,000
12Stiff legs derrick cranes150 tons and above capacity350,000
13Stiff legs derrick cranesFrom 100-149 tons capacity300,000
14Stiff legs derrick cranesUp to 99 tons capacity250,000
15Stiff legs derrick cranesUp to 99 tons capacity250,000
16Tower cranesUp to 30 tons capacit400,000
17Portal cranesUp to 15 tons capacity400,000
18Chain blocks10 tons capacity and above100,000
19Chain blocksFrom 5-9 tons capacity80,000
20Chain blocksFrom ½ - 4 tons capacity80,000
21Pull liftsUp to 3 tons capacity80,000
22Drag-lines, drag shovels and earth-moving machines, inspection of booms, sheaves ropes, buckets swivel and brake efficiency225,000
23Fork lift trucks hand operatedUp to 1 ton capacity100,000
24Forklift trucks auto power operatedUp to 3 tons capacity200,000
25Shore loader container liftUp to 15 tons capacity400,000
26Shore loader container liftFrom 16 – 30 tons capacity450,000
26a. Dumb waiters and goods lift1. First two floors and machine rooms150,000
26a. Dumb waiters and goods lift2. Every additional floor50,000
26b. Single and 2 speed A.C. resistance lift1. First two floors and machine room150,000
26b. Single and 2 speed A.C. resistance lift2. Every additional floor50,000
26c. Geared unit multi-voltage lift
1. First two floors and machine room200,000
26c. Geared unit multi-voltage lift2. Every additional floor50,000

Basic Fees for Examination and Testing Done At The Machinery Testing Station

CategoryDescriptionCapacityFees (SLL)
1Dismantling, cleaning inspection and assembly of chain blocks1. Up to 1 ton
45,000
2Dismantling, cleaning inspection and assembly of chain blocks2. Above 1 ton and up to 5 tons90,000
3Cleaning and proof load testing of chains and rope slings1. Up to 6 tons50,000
4Cleaning and proof load testing of chains and rope slings2. Above 6 tons and up to 10 ton60,000
5Cleaning and proof load testing of chains and rope slings3. Above 10 tons and up to 15 ton75,000
6Cleaning and proof load testing of chains and rope slings4. Above 15 ton80,000
7Cleaning and proof loading of rings, tools, shacklesUp to 20 tons50,000
8Testing, Calibration and certification of pressure gaugesUp to 500lb/in230,000
9Non-Destructive testing using Ultrasonic equipment for flow detection and thickness measurementMinimum100,000
10Non-Destructive testing using Ultrasonic equipment for flow detection and thickness measurementMaximum depending on the extent of work per day150,000
11Non-Destructive testing using Ultrasonic equipment for flow detection and thickness measurementMinimum100,000
12Non-Destructive testing using Ultrasonic equipment for flow detection and thickness measurementMaximum depending on the extent of work per day150,000
13Hydrostatic Testing of Liquid petroleum gas cylinder ( Domestic cooking gas) every 36 months and issuing of permit and certificates1. Above 86 pounds cylinder30,000
14Hydrostatic Testing of Liquid petroleum gas cylinder ( Domestic cooking gas) every 36 months and issuing of permit and certificates2. 86 pounds cylinder27,500
15Hydrostatic Testing of Liquid petroleum gas cylinder ( Domestic cooking gas) every 36 months and issuing of permit and certificates3. 56 pounds cylinder25,000
16Hydrostatic Testing of Liquid petroleum gas cylinder ( Domestic cooking gas) every 36 months and issuing of permit and certificates4. 28 pounds cylinder22,500
17Hydrostatic Testing of Liquid petroleum gas cylinder ( Domestic cooking gas) every 36 months and issuing of permit and certificates5. Below 28 pounds cylinder20,000
18Cleaning and visual examination annually1. Above 86 pounds cylinder20,000
19Cleaning and visual examination annually2. 86 pounds cylinder17,500
20Cleaning and visual examination annually3. 56 pounds cylinder17,500
21Cleaning and visual examination annually4. 28 pounds cylinder and below15,000

Cleaning Inspection and Testing of High Pressure Cylinders

DescriptionContentFees (SLL)
Hydrostatic and pneumatic tests ones in every three (3) yearsOxygen, Carbon
dioxide
50,000
Hydrostatic and pneumatic tests ones in every three (3) yearsAcetylene100,000
Cleaning and Visual examination annuallyOxygen, Acetylene, Carbon dioxide25,000

Contract or consultative work by special arrangement on application to the Chief Inspector of Factories, Fees not less than in (i) and ( ii) above

Service

Delivery of health and safety talks

Clients

– Employers

– Employees

Requirements

– Work place must be registered with the Directorate of Occupational Safety and Health

Time Frame

Periodically

Fee Charged

Free

Service

Investigate occupational accidents and diseases

Clients

– All workers

Requirements

– Workplace must be registered with the Directorate of Occupational Health and Safety

Time Frame

One month

Fee Charged

Free

Service

Trade testing and issuance of trade test certificates

Clients

– Artisans

– Apprentices

Requirements

– Obtain trade test application form Ministry of Labour

– Attend to trade test examination through the Ministry of Labour in collaboration with Technical and Vocational Institutions such as Government Technical Institute

– Sierra Leone Roads Transport Corporation (SLRTC) etc.

Time Frame

2 weeks

Fee Charged

Free

Service

Registration of workplaces including factories and issuance of workplace registration certificate

Clients

– Employers

– Owners

– Occupiers

Requirements

– Completed registration of workplace application form

Time Frame

1 week

Fee Charged

The scale of fees for the registration and annual renewal for the registration of workplaces as below.

Categories Description:

Category I – Petrol filling stations,  small motor vehicle repair garages, cinemas, shoe repair shops, rice and corn mills, tailoring shops, small electronic repair shops, cookery shops, small battery charging  workshops and industries with electric consumption below 8kw, maximum demand or sustained load.

Category II – Small  aerated water factories, upholstery workshops, bakeries, tile manufacturing factories, carpentry workshops, small printing presses, large electrical repair workshops, metal workshops, small factories processing ice, fish and meat, quarries, large motor vehicle repair workshops, large laundries and dry cleaning enterprises and all of the industries with electrical consumption 8kw to 25kw maximum demand or sustained load.

Category III – Large mineral water factories, large printing presses, large factories processing ice, small manufacturing Industries, works of Engineering construction, sites and all other factories or industries with electric consumption of 26kw to 30kw maximum demand or sustained load.

Category IV – All other factories or industries with electric consumption above 30kw e.g. mining companies, large food and drink industries, saw mills, large fish processing factories, large wood working industries and other large manufacturing industries.

Category V (Professional/Service Establishments) – (i) Banks and Insurance Companies; (ii) Discount Houses and Foreign Exchange Bureaus; (iii) Others

CategoryFees (SLL)
Category I (i)50,000
Category I (ii)100,000
Category II200,000
Category III300,000
Category IV600,000
Category V (i)1,000,000
Category V (ii)800,000
Category V (iii)500,000

4. Directorate of Social Protection

Service

Cash transfer to the vulnerable aged

Clients

Vulnerable aged 60 years and above

Requirements

  • 60 years and above with no regular source of income
  • Certificate of verification from Social Safety Net Department of the Ministry

Time Frame

Quarterly (subject to availability of resources from MoFED)

Fee Charged

Free